Privacy Notice
Last Updated: 1 November 2025
This Privacy Notice explains how we process your personal data when you use our website and digital services and outlines your rights under UK GDPR.
We are the controller of your personal data for activities described in this Privacy Notice.
Sterling Legal Solutions Ltd ("we", "us", "our") is a company incorporated in England and Wales. We are also registered with the Information Commissioner's Office (the "ICO") in the UK under registration number ZC025152.
We are trading under "Sterling Legal Solutions".
Why we use your personal data?
1. Delivery of Our Website
When you visit our website, certain data is automatically collected to ensure the site functions properly. This includes:
IP address and host name
Date and time of access
Pages viewed
Referring website
Browser type and operating system
Whether access was successful and data transferred
Any data you submit through our forms
This processing is necessary to operate the website efficiently and securely. The legal basis is our legitimate interest.
We use standard components and may engage service providers for hosting, security, optimisation, and firewall protection. These providers act as processors under written agreements.
2. Log Data
We store log files for security, diagnostics, and to protect our rights. Logs are kept only as long as necessary (normally up to 30 days). Legal basis: legitimate interest.
3. Analytics
We use privacy-friendly analytics tools that do not use cookies or identify you directly. This helps us understand usage patterns and improve the website. Legal basis: legitimate interest.
If any analytics tools rely on cookies, this will be outlined in our Cookie Notice.
4. Cookies
For details of cookies and similar technologies used on our website, please refer to our Cookie Notice.
5. Registration, Contact Forms, and Communication
When you contact us, register for updates, or submit forms, we process the data you provide to respond to your enquiry or deliver services you request. Legal basis: performance of a contract or steps prior to entering one, or legitimate interest where appropriate.
6. Webinars and Online Events
If you register for our webinars or training sessions, we process your details to confirm your attendance, provide access links, send updates, and follow up afterwards. We may share your contact details with event speakers for distributing materials or requesting feedback. Legal basis: performance of a contract and our legitimate interest.
We use third-party webinar providers that allow us to track attendance and event quality.
7. Social Media Pages
We operate pages on platforms such as LinkedIn, Instagram, Facebook and X. These platforms provide us with anonymised insights about page interactions. Legal basis: legitimate interest.
Where we act as joint controllers with a platform (e.g. LinkedIn), the platform is responsible for handling your rights requests relating to its own processing.
8. Newsletters & Updates
We send newsletters, legal and/or business insights only with your consent.
We may use email service providers to send updates and measure delivery (e.g. open rates and link clicks). You can withdraw your consent at any time by using the unsubscribe link in any email or by contacting us.
9. Recruitment
If you apply for a role with us, we process the data you provide to assess your application. Legal basis: performance of steps necessary to consider your application. With your consent, we may keep your details for future opportunities.
We may use online application portals or request emailed CVs depending on the vacancy.
10. Additional Purposes
We may process your data to:
Enter or perform contracts with you
Comply with legal obligations or regulators
Protect our rights, property, and legal interests
Exercise or defend legal claims
Legal basis: performance of a contract, legal obligation, or legitimate interest.
Who we share your personal data with?
1. Service Providers
We use trusted third-party providers for hosting, security, analytics, email distribution, event management, and similar support services. These providers act under written processing agreements.
2. Professional Advisers
We may share data with accountants, auditors, insurers, or lawyers for legitimate business reasons.
3. Corporate Transactions
If we consider or undertake a business sale or restructuring, relevant third parties may receive necessary information under confidentiality obligations.
4. Legal Requirements
We may share data when required by law, regulatory authority, or court order.
5. International Transfers
Where personal data is transferred outside the UK/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to maintain an adequate level of protection.
How long we keep your data?
We keep personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
For example:
Account or subscription details are kept until you request deletion.
Logs are typically retained for up to 30 days.
Cookie retention periods are listed in our Cookie Notice.
Your Rights
You can request:
Access to your personal data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Transfer of data you provided to us ("data portability")
You may withdraw your consent at any time.
Where we rely on legitimate interests, you can object on grounds relating to your situation. You may object to direct marketing at any time without giving a reason.
You have the right to complain to the Information Commissioner's Office (ICO) or your local supervisory authority.
Contact us
If you have questions about how we process your personal data, please contact:
Email: dpo@sterling-legalsolutions.com
Address: Office 18.23, 100 Bishopsgate, London, EC2N 4AG.